AUTHENTICATE and AUTHORISE

The AUTHENTICATE and AUTHORISE methods are specifically for use by merchants who are either;

(i) unable to fulfill the majority of orders in less than 6 days (or sometimes need to fulfill them after 30 days)

(ii) do not know the exact amount of the transaction at the time the order is placed (for example, items shipped priced by weight, or items affected by foreign exchange rates).

Unlike normal PAYMENT or DEFERRED transactions, AUTHENTICATE transactions do not obtain an authorisation at the time the order is placed. Instead the card and card holder are validated using the 3D-Secure mechanism provided by the card-schemes and card issuing banks

 

AUTHORISING an Authenticated transaction via My Sage Pay

STEP 1: Before logging into the My Sage Pay account, you need to ensure that you have granted the Authorise privilege to your 'User' that you intend to use to perform the Authorise of the Authenticated transaction, to do this:

(i) Login to My Sage Pay as the administer
(ii) Click the ‘Edit’ button next to your user
(iii) Ensure the AUTHORISE option is ticked
(iV) Click ‘UPDATE’ at the bottom of the page

STEP 2: Once logged on, you will need to find the Authenticate/Registered transaction you wish to Authorise.

You can search for the transaction by using either of the search tools, 'The Daily transaction List' or 'Find a Transaction', both from under 'Transactions' in the menu.

If you use the 'Daily Transaction List' as the search, then obviously you will need to have a fair idea of the date of the transaction and the name of the cardholder (shopper). The results of the search would then be displayed as shown below;

STEP 3: Click on the actual 'VendorTxCode' of the Authenticated transaction that needs Authorising . If you wanted to Authorise TestTest for £10.25 (as per the screenshot above), then you would click on ‘ sagepay-090422133337-43339’

STEP 4: The full transaction detail will now be displayed in a new browser window - If you scroll to the bottom of the page you should see a section of futher options called 'Actions'

STEP 5: Once the Authorise button has been clicked you will be presented with an Authorise confirmation screen.

Once the Authorise has been sent for bank authorisation, depending on whether it was 'Authorised' or 'Declined', it will appear under 'Authorised Transactions' if the Authorise was successful or under the 'Failed Transactions' section if the Authorise was declined.

 

Cancelling an Authenticated transaction via My Sage Pay

Before logging on to your My Sage Pay account, you need to ensure that you have granted the Cancel privilege to the 'User' that you intend to use to perform the Cancel on the Authenticated transaction.

STEP 1: Once logged on, you will need to find the Authenticated/Registered transaction you wish to Cancel.

You can search for the transaction by using either of the search tools, 'The Daily transaction List' or 'Find a Transaction', both from under 'Transactions' in the menu.

If you use the 'Daily Transaction List' as the search, then obviously you will need to have a fair idea of the date of the transaction and the name of the cardholder (shopper). The results of the search would then be displayed as shown below;

STEP 2: Click on the actual 'VendorTxCode' of the Authenticated transaction that needs Cancelling . If you wanted to Cancel Test Test for £10.25 (as per the screenshot above), then you would click on 'sagepay-090422133337-43339'

STEP 3: The full transaction detail will now be displayed in a new browser window - If you scroll to the bottom of the page you should see a section of further options called 'Actions'

STEP 4: Once you have clicked on the Cancel button you will be taken to a confirmation page before the Authenticated transaction has been cancelled.