Where can I find the padlock on the payment page?

Depending on the internet browser (and the version of the browser) you are using, the location of the padlock will vary.  It can normally be found in the bottom right hand corner of the screen, at the top of the screen next to (or inside) the address bar or at the very top right hand corner of the screen.

If you are using a MAC Browser then the padlock will be situated in the top right of your browser.

If the company that you are trying to purchase the goods from are using Sage Pay and you are unable to locate the padlock, then you will need to click on the padlock around the bottom of the payment page. This will help your browser to detect that the page is secure and thus display the padlock in your browser.

If you have any more questions on this and the securtiy of the website your are purchasing from or the payment page itself, then please contact either the company that you are trying to purchase the goods from or us.