Added Value Services – Boost customer loyalty
In addition to being able to accept card payments with the customer present, Sage Pay offers a variety of added value services to boost customer loyalty.
Sage Pay have developed a number of fuel card applications, enabling fuel card acceptance on a countertop terminal or an EPOS system. A key benefit for the merchant is that only one device is needed to accept all card types, freeing up space and reducing the costs associated with another device.
Customised loyalty program
Today, more and more retail merchants are implementing electronic loyalty schemes to build customer relationships and to offer their customers a better service.
Sage Pay have integrated with merchants' existing "in house" loyalty programmes and more recently, integrated with the ZAPA loyalty platform, which provides a comprehensive loyalty platform based on a Contactless loyalty card. ZAPA’s innovative technology solutions help businesses to attract, retain and engage with customers in dynamic and interactive ways. For further information, please visit the Zapa website.
Gift Cards are becoming increasingly popular in our convenience-driven world. They provide the consumer with a fun way to shop, and are a great gift for any occasion – weddings, birthdays, housewarmings, etc.
Gift Cards encourage new business, boosting store footfall and sales revenue throughout the year. With Gift Cards, merchants can increase profits: customers are likely to spend more than the value of the gift card in their store and any unspent value remains on the card. The merchant profits both if the value on the card remains unspent, or if the customer is encouraged to return to the store to spend the remaining value.
Tax Free Shopping
Tax Free Shopping (TFS) is available to visitors to the UK or Ireland who reside outside the EU. They are allowed claim back VAT on goods purchased in the UK and Ireland, provided they leave the EU within 3 months of making the purchase. Sage Pay is partnered with a number of Tax Free service providers in both the UK and Ireland. We have developed TFS applications that detect Tax Free eligibility based on the card presented and simplify the process of claiming back VAT for the customer. The TFS providers return a portion of the VAT to the merchant, generating an additional revenue stream.
Dynamic Currency Conversion
Dynamic Currency Conversion (DCC) or Cardholder Preferred Currency (CPC) is a service that enables VISA and MasterCard cardholders to perform international credit card transactions in their own currency (while the merchant continues to receive settlement in its base currency).
In a DCC transaction the merchant still settles in their local currency, but by locking in the foreign exchange levy at the point and time of sale, the merchant also shares in the additional revenue generated from every transaction. This value added service is very attractive to any business with a high percentage of foreign credit card transactions.
Sage Pay have integrated with a number of major DCC providers in both the UK and Ireland.